Frequently asked questions about ORIO products and services.\n\nQ: Do you offer OEM/ODM customization?\nA: Yes. All our products can be customized in size, material, color, and branding. Send us your specs or drawings for a free quote.\n\nQ: What is your minimum order quantity (MOQ)?\nA: MOQ varies by product — typically 100 to 500 units for catalog items, and flexible for custom orders. Contact us for details.\n\nQ: What certifications do you hold?\nA: ISO 9001 (Quality Management), CE (European Conformity), FSC (sustainable materials), and multiple design patents.\n\nQ: Can you handle full-store fixture rollouts?\nA: Yes. We provide design, manufacturing, shipping, and installation guidance for rollouts of any scale.\n\nQ: What are your lead times?\nA: Typically 15 to 30 days for catalog items, 30 to 45 days for custom orders, depending on quantity and specification.\n\nQ: Do you ship worldwide?\nA: Yes, we ship globally with FOB/CIF/DDP terms. We have experience exporting to 60+ countries.\n\nFor more questions, contact us via the chat widget (bottom-right) or the Contact page.